Shipping Policy
Effective Date: January 1, 2026
This Shipping Policy describes how orders placed with KickArena through kickarena.store are processed, handled, and delivered. By placing an order, you agree to the terms outlined below.
Order Processing Time
All orders are processed within a specified timeframe after payment confirmation:
- Processing time: 1 to 3 business days.
- Orders are not processed on weekends or public holidays.
- Delays may occur during high-demand periods or due to unforeseen circumstances.
Shipping Time
Estimated delivery times depend on the destination and shipping method selected:
- United States: 5 to 10 business days.
- International shipping: 7 to 15 business days.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the customer's location and selected shipping method.
- Free shipping may be offered on selected promotions.
- All applicable shipping fees will be clearly displayed before order confirmation.
Order Tracking
Once your order has been shipped, a tracking number will be provided via e-mail.
- Tracking information may take up to 48 hours to update.
- Customers are responsible for monitoring the delivery status.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
- Orders shipped to incorrect addresses provided by the customer are not eligible for reshipment or refund.
- If an error is identified, contact us immediately before the order is shipped.
Lost or Delayed Packages
KickArena is not responsible for delays caused by carriers, customs, or external factors beyond our control. However, we will assist customers in resolving delivery issues when possible.
Customs, Duties, and Taxes
For international orders, additional customs fees, import duties, or taxes may apply depending on the destination country.
- These charges are the responsibility of the customer.
- KickArena has no control over these fees and cannot predict their amount.
Contact Information
For questions regarding shipping and delivery, please contact us:
- Store Name: KickArena
- Website: kickarena.store
- E-mail: support@kickarena.store